Terms & Conditions

• Service Description

  Our company provides residential and commercial cleaning services to clients. All services are conducted according to predetermined schedules and service plans.

• Booking and Payment

  Cleaning service bookings can be made via phone or through our website. Payment is required immediately after the service is completed and can be made by cash or bank transfer.

• Cancellation and Rescheduling Policy

  Bookings must be canceled at least 48 hours before the scheduled service time. Cancellations made within 48 hours of the service will be charged 50% of the service fee.

• Client Responsibilities

  Clients must ensure the area to be cleaned is accessible and secure their valuables. Our company is not responsible for the loss or damage of valuable items.

• Insurance and Guarantee

  Our company is insured for any accidents or damages that may occur during service. Clients must raise any concerns regarding service quality within 24 hours.

• Privacy Policy

  Clients' personal information is kept confidential and is not shared with third parties. All data will be used solely for the purpose of providing services.

• Dispute Resolution

  In the event of any disputes, resolution will be sought through dialogue with the clients. Disputes will be settled through legal channels if necessary.

• Changes to Services

  Our company reserves the right to make changes to the nature or conditions of the services when necessary. Such changes will be communicated to the clients in advance.